More than 15 million people in the UK now have broadband lines in their homes and business making us among the world’s top ten users. However, are you getting what you paid for? There’s no doubt that the ubiquitous availability of broadband has contributed towards a richer enjoyment of the Internet ... >>Read More

TV adverts for ‘all you can eat’ broadband for £5 a month sound too good to be true. That’s because they are. There’s a lot of difference between these ‘retail’ offerings and the kind of broadband required by business today. At a basic level business broadband is different from residential broadband.... >>Read More

Feeling confident that your business continuity plan covers everything? You would be surprised at what can come out of the woodwork and bite you! At the beginning of 2008 the UK got a sickness bug called the Norovirus. All of a sudden, 100,000 people were going down with it and being advised to stay off work... >>Read More

'The pace of change in communications technology means that many telephone systems today become outdated very quickly. If your business needs are changing at the same pace then the question you have to ask it ‘Is my system working for my business or against it? In most cases, the telephone system is... >>Read More

Communications management is not a new concept, yet it remains one that many people have never explored to its full potential. Historically, used to just allocate call costs across departments, or as a means to verify a phone bill at the end of the month communications management can be a fundamental component... >>Read More

Financial transactions conducted by telephone and emergency services are just two of the sectors where the need to record telephone calls is mandatory but ask business managers what they think of call recording and you’ll get a fairly standard response: it’s for big call centres that record calls because they have ... >>Read More

Increasingly organisations are turning to asset financing options for their information and communications technology purchases. We explain the options and benefits. Recent research published by Siemens Financial Services has revealed that over a third of all sales in the Information and Communication ... >>Read More

The ability to collaborate, make the right decisions, and serve customers ‘in the moment’ needs to be simple. We have now reached the inflection point at which businesses are looking beyond the considerable cost savings presented by IP-based communications, to the productivity benefits, improved... >>Read More

The ability to be always ‘connected’ is increasingly important in a highly competitive world and today there are a multitude of devices that can provide users with an ‘office in their pocket’. Enterprises today are increasingly measured, in success terms, on the basis of how quickly and accurately they can respond to ... >>Read More

Headsets are now in everyday use in the workplace. They prevent RSI and wireless models provide freedom to move around. Don’t forget however that there is new EU legislation to deal with. Nearly two years after the introduction of the EU Noise at Work legislation many organisations in the UK are still baffled by the laws... >>Read More

Audio Conferencing phones have traditionally provided the best quality sound production for several parties to sit together and discuss key issues with remote personnel. Audio Conferencing phones have traditionally provided the best quality sound production for several parties to sit together ... >>Read More

Hosted business IP communications is poised for significant growth over the next few years – and nowhere more so than in the small to medium enterprise (SME) segment. The benefits offered by hosted business IP communications such as anywhere access and availability, plus lower initial investment, maintenance ... >>Read More

Comms4Business provides Six Tips for Effective Flexible Working Latest figures from the UK National Statistics agency confirm that there is no leveling off in the increase of home-based work. More than three million people now officially work mainly from home. A further one million people are working at home ... >>Read More

There are hundreds of companies now offering to supply lines and calls for your business One of the often-missed opportunities for any business is to assess their telephone call charges and check whether switching to either another BT Call plan, an entirely different supplier or using new IP trunking can make savings... >>Read More

We live in times of unprecedented financial turbulence. Most businesses are not immune to the impact of financial uncertainty in business today; at times like these it’s imperative that businesses review all of their operating costs. One area that is often overlooked is the cost associated with lines and calls... >>Read More

Mobility will be a key driver for enabling the enterprise important for organisations to invest today in solutions easily and effectively add mobility capability. Investing in mobility solutions now means decisions being made today need to be informed, as they may end up with immobility in the future. With an aging workforce ... >>Read More

The VPN can be a secure solution to major business problems; improving connectivity amongst staff and offices at low cost. We look at what’s in it for you! Before the Internet came of age, companies who needed to communicate among geographically dispersed sites were forced to build their own data networks ... >>Read More

Unified Communications for the smaller business has been likened to the proverbial teenage sex – everyone talking about it but no one actually doing it. But 2008 looks like the year this sector will come of UC age. BT sees huge revenue and growth potential in new wave businesses - ICT, mobility and broadband... >>Read More

For an increasing percentage of the population work is something you do rather than somewhere you go and technology is making this change in working practice hasten. Enterprises today are increasingly measured, in success terms, on the basis of how quickly and accurately they can respond to customer requests... >>Read More

The best place to start with VoIP is to explain just what it is and some reasons why business should be considering its use. VoIP (Voice over Internet Protocol) is an application - voice communications, routed over an enabling technology – an IP network. IP networks have become ubiquitous but.... >>Read More

IP Trunks offer users the prospect of a cheaper and faster to install alternative to traditional exchange lines. Since their introduction there has been a lot of (mis)information about IP Trunks. On the face of it they offer reduced, even free calls, and massively reduced line rental. On the other hand there .... >>Read More

We look at how to select suppliers for vital systems maintenance and examine why going cheap can prove very expensive in the long term. Healthy scepticism has always been a sensible approach to supplier selection in any business area – so why, in this era of increasing compliance and escalating cost.... >>Read More

Wireless connectivity won’t do away with all those cables sitting behind your desk – just a few, but it will offer other benefits such as using the network for voice as well as data. Wireless PCs, laptops and other devices are being increasingly used in both business and the home. The reason for this marked trend... >>Read More

Since the first customers were connected to BT’s new 21CN in 2006 the £multi-billion project to upgrade the entire UK network is progressively developing towards its goal of positioning the UK at the forefront of modern communications. BT sees huge revenue and growth potential in new wave businesses... >>Read More